Thank you for your interest to be part of our Photopro family! We are looking for enthusiastic, passionate persons, with conversational English and availability for relocation. If you are also friendly and get really well along with people, contact us!  

The main thing to do is to take pictures of our dear customers during the daytime events at the pool, beach and hot spots of the hotel; and to invite them to see and purchase the pictures at our store, always providing an excellent service. In case you don’t have any experience we train you, and we also give you all the necessary equipment for the job. 

If you want a photo session you can write us to socialmedia@photopro.mx, so we can assist you properly with the requested information. 

The photos are stored in our systems for two months, after that time the photos will be erased automatically.

The frames (stretcher bars) are not included. The canvas is not assembled, it’s rolled up with protectors to avoid damages. 

Usually, the username is the email you registered with at the store, and your password is the room number you had in the hotel.

We ask you to please send an email to socialmedia@photopro.mx, with the following information, attaching your purchase receipt / purchase form to identify the purchase of your package and track the product: 

Hotel: 

Date of stay: 

Room number: 

Email: 

Characteristics of the photos: 

Purchase ticket (if applies):

The link is sent to your email once the photos have been uploaded to our MyPicSpace page, between 48 – 72 hrs is the estimated loading time. Please check also your Spam or Junk folders, as sometimes the link reaches those mailboxes instead, depending on your email’s configuration. 

The link takes from 48 to 72 hours to upload the pictures to the cloud. Once you buy the photos, after this time you can view and download them. 

All our users when buying their photographs can view them in our web portal Mypicspace.com and download their pictures.

Most of our shops are open from 9 am to 3 pm and from 5 pm to 9 pm; please confirm the store’s schedule upon arrival at the resort.